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Custom Equation Strategies: Your Guide to Refund Policy and Terms of Service.

  

TERMS OF SERVICE

Last Updated: 12/6/2025 These Terms of Service (“Terms,” “Agreement”) govern your use of the Success Equations website, tools, products, and services (“Services”), including the Custom Equation™ Generation process and any activations or digital downloads offered through the site. By accessing or using our Services, you agree to be bound by these Terms. Please read them carefully. If you do not agree, do not use the website or Services.

1. Use of the Website and Services

You agree to use the website only for lawful purposes and in a way that does not infringe on the rights of others or restrict their lawful use of the site. You may not:

  • Attempt to access secure areas without authorization  
  • Copy, alter, reverse-engineer, or redistribute any part of the Custom Equation™ system  
  • Use the Services for fraudulent or harmful purposes  
  • Interfere with service integrity, security, or functionality  

We reserve the right to refuse service to anyone for violations of these terms or misuse of the site.

2. Account Creation

Some features may require creating an account. You agree to:

  • Provide accurate and complete information  
  • Keep your login credentials confidential  
  • Notify us if you suspect unauthorized access  

You are responsible for all activity under your account.

3. Custom Equation™ Generation

By using the Custom Equation™ intake process and equation generation, you acknowledge that:

  • Your results are based on the information you provide  
  • The equation is a guidance tool and not guaranteed to produce any specific results  
  • You are responsible for how you use or apply the information  

We do not assume responsibility for decisions made based on your Custom Equation™.

4. Purchases and Payments

All prices are listed in USD unless otherwise stated. When purchasing digital products, activation services, or upgrades:

  • Payment must be completed before access is granted  
  • You agree not to share purchased content outside your personal or authorized use  
  • All transactions are final unless covered by an explicit refund policy (see Refund Policy or request one)  

We reserve the right to change pricing at any time.

5. Intellectual Property

All content on this website — including but not limited to:

  • The Custom Equation™ system  
  • Text, graphics, design elements  
  • Logos, branding, trademarks  
  • Digital products  
  • Training materials  
  • Website structure and flow  

—is the property of Custom Equations™ and protected by copyright, trademark, and intellectual property laws. You may not copy, modify, distribute, or recreate any portion of the Services without explicit written permission.

6. User-Provided Content

If you submit content, including questionnaire responses, feedback, suggestions, or testimonials:

  • You grant us permission to use that content internally to operate and improve the Services  
  • We will not publicly share your responses without explicit written consent  
  • You maintain rights to your personal content, but grant limited usage rights to operate the Services  

7. No Guarantees or Professional Advice

Success Equations provides tools, insights, and recommendations for personal and strategic development. We do not guarantee:

  • Specific outcomes  
  • Financial results  
  • Business performance  
  • Personal transformation  

Our Services are not legal, financial, or clinical advice. All decisions made using the system are solely your responsibility.

8. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages  
  • We are not responsible for data loss, system errors, or service interruptions  
  • Use of the Services is at your own risk  
  • Our total liability will not exceed the amount paid for the specific service involved  

Some areas may not allow limitation clauses; in that case, our liability is minimized to the legal extent.

9. Third-Party Services

We may integrate with third-party tools such as:

  • Payment processors  
  • Social media (including Facebook review feeds)  
  • Email services  
  • Analytics tools  

We are not responsible for those services, their policies, or any issues arising from their use. You should review their terms separately.

10. Termination

We may suspend or terminate your access if:

  • You violate these Terms  
  • You misuse or attempt to copy proprietary systems  
  • We detect fraudulent or abusive behavior  

Upon termination, all licenses granted to you will cease.

11. Changes to the Terms

We may update these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the site indicates acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of the United States and the state of Oregon, without regard to conflict-of-law principles.

13. Contact Information

For questions regarding these Terms: Email: markrodgers@customequations.com Website: https://customequations.com 

RETURN AND REFUND POLICY

  

Refund / Return Policy

Last Updated: 12/6/2025 Thank you for your interest in Custom Equations™. We want you to have clarity and confidence in your purchase. Please read our Refund and Return Policy carefully before completing any transaction.

1. Digital Products & Instant Delivery

Custom Equations™ primarily offers digital products, personalized frameworks, and downloadable content. Because these items are delivered instantly and/or customized for each customer: All digital products are non-refundable and non-returnable. This includes, but is not limited to:

  • Personalized Custom Equation™ assessments  
  • Digital downloads  
  • E-books  
  • Guides, templates, or worksheets  
  • Any product delivered electronically  

Once a digital item has been accessed, downloaded, or delivered, the sale is considered final.

2. Pre-Orders

For products purchased as pre-orders:

  • Pre-orders for digital or personalized products remain non-refundable once purchased.  
  • If a pre-order applies to a physical product (future releases), cancellation may be possible before the product ships. Contact us immediately if needed.  

3. Physical Products (If Offered in the Future)

If we offer physical items such as books, merchandise, or printed materials:

  • Returns or refunds may be accepted only for defective or damaged items.  
  • Customers must notify us within 7 days of delivery with photos of the issue.  
  • Eligible returns must be unused and in their original packaging.  
  • Shipping fees for returns may be the responsibility of the customer unless the item arrived damaged or incorrect.  

4. Errors, Duplicate Charges, or Technical Issues

We are happy to assist with:

  • Duplicate charges  
  • Payment processing errors  
  • Access issues caused by a technical malfunction  

If you believe an error occurred, contact us at markrodgers@customequations.com so we can investigate and resolve the issue promptly.

5. Exchanges

Because our products are digital or personalized, exchanges are not offered.

6. Contact Us

If you have any questions about this policy or need assistance with an order, please reach out:📧 markrodgers@customequations.com We are here to help ensure your experience with Custom Equations™ is smooth, clear, and empowering.    


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